In order to get the best experience for your Clients whenever they interact with your company, through any touchpoint, it is essential that information from all customer activities is fully integrated.
Manual business processes are inefficient, time-consuming, full of errors and are often the result of disconnected systems with duplicate customer information that is not easily shared and updated.
The complete integration of CRMs into existing legacy or distributed infrastructure enables companies to reduce data errors, minimize IT expenses and achieve the goal of fully integrating and synchronizing customer information between business processes.
What CEO, CFO, CMO or Sales Manager is not interested in achieving this goal for his company?
To take full advantage of Salesforce or any CRM capabilities, you need to share data with all applications and systems within the company, both in the cloud and on site.
It is essential to effectively integrate data from all business systems, including CRM, ERP, databases and custom apps to achieve strategic sales and operational efficiency goals and deliver the best customer experience.
Here is the challenge: Integrate data without changing applications and have full visibility and governance.
Primeur Ghibli Next™Integration Platform
Helps organizations to integrate data between different systems and applications in the right time, with lower cost and possibly reducing the impacts on existing applications.
Supporting Hybrid Integration through business process flow design, powerful data mapping/validation/routing capabilities, human workflow and reusable integration assets.
Primeur Data Watcher™
Enabling companies to take decisions through visibility and auditing of data and to be compliant through End-to-End Data Governance.
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