System Management

Competence Centers
System Integration
Managed File Transfer
WebSphere
Open Source
Data Security
System Management
IT Service Management
Monitoring
Configuration
Storage Management
Scheduling
Asset Management
SPAZIO Management
Tivoli Extensions
Products
System Integration
Managed & Secure File Transfer
IBM WebSphere extensions
IBM Rational extensions
CosmoCall extensions
Data Security
SPAZIO Products
IBM WebSphere extensions
System Management
SPAZIO Management
Tivoli extensions
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Competence - Main
Solutions

PRIMEUR offers solutions and services in the following areas of System Management:

IT Service
Management
IT Service Management lifecycle (ITIL model): Incident & Problem Management (Help Desk, Trouble Ticketing), Change & Release Management, Configuration Management
Monitoring Availability and performance monitoring of critical infrastructures and services: networks, systems, middleware (e.g. WebSphere), applications (e.g. SAP) and transactions. Service Level Management (SLM), Reporting and Notification Management
Configuration Configuration management, software distribution and patch management, hardware and software inventory, licence management
Storage
Management
Backup and data protection (file systems, database, e-mail, ERP), medium/long-term archival, SAN/NAS architectures, Disaster Recovery and data replication facilities
Scheduling Centralized job management and batch processing, also integrated with ERP applications and Workload Management
Asset Management Asset Management lifecycle (provisioning, procurement, deployment, maintenance and retirement) for both IT and Enterprise assets

PRIMEUR consultancy, implemention, training and support services are provided by a dedicated staff of specialists, qualified by professional certifications (e.g. Tivoli Certified Consultant) and extensive field experience.

PRIMEUR is a Premier IBM Business Partner (www.ibm.com) and Authorized Software and Hardware Reseller. We also resell CalAmp TelAlert VAR (www.calamp.com) and Jamodat TSM Manager (www.jamodat.dk)

Please contact PRIMEUR for our services on System Management at:
ccsys@primeur.com
Services
Our Services (ita)
SNMP Products
SPAZIO Management (ita - eng)
QuickReporter for ITM (ita - eng - spa - fr - ger)
Success Stories
Cardine - Notification Management (eng)
Consorzio Triveneto - Tivoli (ita)
Consorzio Triveneto - Storage Management (ita)
Costa Crociere - Storage Management (ita)
Maggiore - Storage Management (ita)
Rinascente - Notification Management (eng)
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